Introduction

Change affects every aspect of organisational performance, from strategy execution and employee engagement to operational effectiveness and long-term sustainability. Leaders who understand how people respond to change are better positioned to minimise disruption, build commitment, and achieve successful outcomes.

Certificate in Leading and Managing Change training course develops the skills needed to lead change initiatives, strengthen engagement, and align organisational culture with strategic objectives.

This training course provides a practical framework for understanding the human, organisational, and leadership dimensions of change. Participants will strengthen their ability to guide individuals and teams through transition, address resistance constructively, and create conditions that support sustainable improvement and organisational success.

Key focus areas of this Certificate in Leading and Managing Change training course include:

Key Learning Outcomes

At the end of this Certificate in Leading and Managing Change training course, participants will be able to:

Training Methodology

This training course uses expert-led instruction, interactive learning, practical exercises, group discussions, applied scenarios, and real-world examples to develop effective change leadership capabilities. The methodology focuses on practical application, enabling participants to translate change management concepts into meaningful workplace outcomes.

Certificate in Leading and Managing Change

Who Should Attend?

This Certificate in Leading and Managing Change training course is designed for:

  • Department Managers
  • Team Leaders
  • Change Managers
  • Human Resources Managers
  • Organisational Development Professionals
  • Project Managers
  • Training Managers
  • Health and Safety Managers

Course Outline

Day 1

Understanding Human Psychology and its Impact on Change Management

  • What is Human Psychology?
  • Tip of the Iceberg Concept
  • Understanding Yourself
  • Developing Self-awareness, Trust and Communication
  • How Attitudes are formed?
  • Motivation at Workplace and What Drives People to be Motivated
  • The Key Drivers of Change
  • The Need for Change Management
Day 2

Approaches to Organizational Change

  • Where do you start with Organizational Change?
  • Anticipated Reaction to Change
  • What are typically the things which are required to Change?
  • Define the Scale of Organizational Change
  • Approaches to Organizational Change
  • Steps required to Implement Change
  • How to Sustain Change?
  • What is the impact of Appreciative Inquiry on Change Management?
  • Organizational Alignment around the Change
Day 3

Change Management and Change Leadership

  • The Five Psychological Phases of Change and their Effective Management
  • Difference between Change Management and Change Leadership
  • Leadership and Culture in Change Management
  • Change Management and Emotional Intelligence impact on Organization Performance
  • The Key Components of Emotional Intelligence Link to Leadership
  • Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)
Day 4

Organizational Development (OD)

  • What is Organizational Development?
  • Introduction to Performance Management Tool Namely the Balanced Scorecard
  • Defining Strategy and How to Translate It into Action and Execution
  • SWOT and PESTEL Analysis
  • Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
  • Building a Strategy Focused Organization (SFO)
  • Introduction to Strategy Maps
Day 5

Developing Performance Contracts Framework and Scoring Mechanism

  • Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
  • Developing and Implementing Performance Contracts Framework between CEO and Functional
  • Managers within the Organization
  • Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
  • Training Course Review and Wrap-up

Ready to Take the Next Step?

Reserve your slot today and start your learning journey with us.

Got a Question?

Reach out to us anytime — we're here to help and guide you.

Related Courses

FAQs

Organisations regularly face changes driven by market conditions, technology advancements, strategic priorities, and workforce expectations. Effective change leadership helps ensure that people understand the reasons for change, remain engaged throughout the process, and contribute positively to achieving desired outcomes. Strong leadership significantly increases the likelihood of successful and sustainable transformation.

Managing change focuses on planning, processes, resources, and implementation activities. Leading change focuses on guiding people through uncertainty, building commitment, addressing concerns, and creating support for new ways of working. Successful transformation initiatives require both effective management and strong leadership to achieve lasting results.

Participants will develop practical capabilities in change leadership, stakeholder engagement, organisational development, communication, emotional intelligence, strategic alignment, and performance improvement. These skills can be applied immediately to support change initiatives, improve engagement, and enhance organisational effectiveness.

The training explores the psychological and behavioural aspects of change, helping participants understand why resistance occurs and how leaders can respond effectively. Participants learn strategies for building trust, improving communication, encouraging involvement, and creating greater acceptance of organisational change initiatives.

The course is highly relevant for leaders, managers, human resources professionals, organisational development specialists, project managers, and others responsible for implementing strategic initiatives or supporting organisational change. The content provides practical tools that help align people, strategy, and organisational performance.

Sustaining change requires leadership commitment, continuous communication, performance monitoring, and alignment between organisational culture and strategic objectives. Certificate in Leading and Managing Change training helps participants understand how to reinforce desired behaviours, maintain momentum, and embed improvements that deliver long-term value and organisational success.

GRC Academy training courses are delivered in leading international business destinations, including London, Amsterdam, and Dubai. Sessions are hosted in carefully selected four- and five-star business hotels with professional meeting facilities that support focused learning, interaction, comfort, and confidentiality.

View All Training Locations

GRC Academy provides both online and in-person options for all our training courses. Participants may join interactive virtual sessions or attend scheduled courses in major international locations, allowing them to select the option that best suits their professional commitments and availability.

GRC Academy develops customised in-house training courses that address each organisation’s strategic priorities, operational environment, and workforce capability requirements. Our team works closely with clients to tailor the course content, learning outcomes, and practical emphasis.

These tailored courses are designed to strengthen organisational capability, improve team performance, and support measurable and sustainable outcomes. For customised in-house training enquiries, please contact the GRC Academy Customer Service team at [email protected]

Related Category

Find Your Perfect Course in Related Category

Find the Right Professional Training Course

Use our course finder to explore training by capability area, role focus, location, or delivery format.