Introduction

Organisations face daily business and financial risks that directly affect performance, decision-making, and long-term sustainability. When problems are addressed only at surface level, the same issues often reappear, increasing cost and operational disruption. This Financial Risk, Root Cause Analysis (RCA) & Problem Solving training course develops the capability to think critically, identify different forms of risk, and trace problems back to their true underlying causes.

The course adopts a practical, structured approach that links financial risk awareness with proven root cause analysis and problem-solving techniques. Participants learn how to apply these tools to real business situations, enabling more confident decisions, sustainable solutions, and a stronger risk-aware culture across the organisation.

Key focus areas include:

Key Learning Outcomes

At the end of this training course, participants will be able to:

Training Methodology

This training course uses an applied, workshop-style learning approach designed for professionals with varied levels of financial and business experience. Learning is reinforced through guided discussions, worked examples, real-world scenarios, and interactive exercises that support the transfer of skills directly to the workplace.

Financial Risk, Root Cause Analysis (RCA) & Problem Solving

Who Should Attend?

This training course is ideal for professionals seeking to:

  • Managers and team leaders
  • Risk management and assurance professionals
  • Finance and operational professionals
  • Internal audit and control specialists
  • Project and process improvement professionals
  • Decision-makers involved in resolving complex business issues

Course Outline

Day 1

Critical Thinking

  • What is Critical Thinking?
  • How to use Critical Thinking
  • Why do we need to think critically?
  • Resourceful Thinking
  • The Habitual Criteria and Core Patterns of Critical Thinking
  • Essential Patterns of more Advanced Critical Thinking
Day 2

Risk

  • What is Risk?
  • Identification of the Different Types of Business Risk and Financial Risk
  • The Risk-reward Decision Model
  • The Four Choices Presented by Every Risk
  • Risk Models
  • Assurance vs. Insurance
Day 3

Root Cause Analysis

  • Definitions of Root Cause Analysis (RCA)
  • Fundamental Elements of the Root Causes of Problems
  • General Principles of Root Cause Analysis
  • The Process of Implementing and Documenting an RCA-based Corrective Action
  • Root Cause Analysis Techniques
Day 4

Problem Solving

  • The Theory of Constraints (TOC)
  • The Deming Plan / Do / Check / Act (PDCA) Model
  • Using the Problem-solving Worksheet
  • The Nine-step Problem-solving Process Model
  • The Twenty-one Step Problem-solving Process Model and its value
  • Using the Tools and Techniques of the Problem-solving Process
Day 5

Linking Critical Thinking with Risk and Root Cause Analysis to Resolve Business Problems

  • Using the Problem-solving Process to Resolve Business Problems
  • The Use of Critical Thinking in a Business Context
  • The Practical Analysis of Business and Financial Risk
  • Applying the Tools and Techniques of Root Cause Analysis 
  • Developing a Usable Problem-solving Approach to Generate Practical Solutions to Real-life Business Problems

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

Ready to Take the Next Step?

Reserve your slot today and start your learning journey with us.

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