Introduction

In an increasingly interconnected and fast-changing business environment, leadership effectiveness is shaped not only by technical expertise but also by self-awareness, emotional intelligence, communication skills, and the ability to positively influence others. Professionals who can manage themselves effectively, communicate with clarity, and build strong relationships are better equipped to lead teams, drive performance, and contribute to organisational success.

This Leadership, Communications and Inter-personal Skills training course develops the essential capabilities required to strengthen personal leadership, improve communication effectiveness, and enhance interpersonal influence. It provides practical approaches for building confidence, managing relationships, improving leadership presence, and developing the skills needed to inspire, engage, and lead others in a professional environment.

Key focus areas of this Leadership, Communications and Inter-personal Skills training course include:

 

Key Learning Outcomes

At the end of this Leadership, Communications and Inter-personal Skills training course, participants will be able to:

Training Methodology

This training course combines expert-led instruction, interactive learning, group discussions, practical exercises, applied scenarios, and real-world examples to reinforce leadership and communication concepts. The approach encourages self-reflection, active participation, and the immediate application of practical tools and techniques within the workplace.

Leadership, Communications and Inter-personal Skills

Who should Attend?

This Leadership, Communications and Inter-personal Skills training course is designed for:

  • Managers seeking to strengthen leadership effectiveness
  • Team Leaders responsible for motivating and influencing others
  • Supervisors managing individuals and team performance
  • Professionals preparing for leadership responsibilities
  • Project and Operations Professionals requiring strong communication skills
  • Human Resources and People Management Professionals
  • Professionals seeking to improve interpersonal effectiveness and influence
  • Individuals committed to personal growth and leadership development

Course Outline

Day 1

Self-Mastery, Reality and Responsibility

  • Controlling your Thoughts and Your Actions - Taking Charge of your Brain
  • Shifting Paradigms to Bring Success
  • Tapping the Power of the Emotional Loop - The Shadow of the Leader
  • Gaining Power and Freedom by Taking Responsibility
  • The Power of Beliefs
    • Developing the Quality of Persistence
    • Developing the Quality of Resilience
    • Developing the Quality of Courage
Day 2

Achieving Your Vision

  • Analysing the Impact of Values on Your Leadership
  • Understanding How Your Values Impact Your Purpose
  • Designing Your Destiny with the Power of  a Personal Vision
  • Directing Your Focus on Outcomes-focused Objectives
  • The Power of Beliefs
    • Developing the Quality of Self-confidence
    • Developing the Quality of Enthusiasm
  • Operating with Personal Integrity
Day 3

Advanced Communication Skills

  • Communicating with Intention - Understanding the Communication Process
  • How Communication Breaks Down and How to Avoid it Happening
  • Building Rapport by Using Active Listening Techniques
  • Planning Effective Oral Communication
  • Delivering Effective Oral Communication – Techniques and Tips to Get your Message Across
  • Synchronising  Your Verbal and Nonverbal Communication – Building a Commanding Personal Style
  • Dealing with Different Communication Styles and Needs
Day 4

Leadership

  • Understanding The Importance of Emotional Intelligence
  • Developing Self-awareness, Motivation, Empathy and Social Skills
  • Moving to A New Model of Empowerment
  • Recognizing 21st Century Leadership Skills
  • Interpreting Institutional and Interactive Leadership
  • Comprehending The Difference between Leadership and Management
  • Utilizing Effective Situational Leadership
  • Learning The 4 Es of Leadership at GE: Energy, Excite, Edge and Execute
  • Evaluating The Leadership Secrets of Jack Welch
  • Investigating Theories of Motivation
Day 5

The Public Face of the Mature Leader

  • Making Successful Presentations
  • Influencing through Appeal to Achievement of a Vision
  • Influencing through The Utilization of Logic
  • Influencing through A Genuine People Orientation
  • Displaying Personal Power in Communications
  • Overcoming The Failure Mechanism
  • Running Productive Meetings
  • Reviewing The Course

Ready to Take the Next Step?

Reserve your slot today and start your learning journey with us.

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