Introduction

Operational risk represents one of the most persistent and complex threats to organisational performance, continuity, and reputation. Failures in processes, systems, human behaviour, or governance can rapidly escalate into significant disruptions with financial, regulatory, and strategic consequences. This Operational Risk Management & Mitigation training course addresses the need for structured, proactive approaches that enable organisations to anticipate risk, respond effectively, and sustain operational resilience.

The course provides a systematic framework for identifying, analysing, and mitigating operational risks across functions and activities. It explores the human, process, systems, and organisational drivers of operational risk, while reinforcing the importance of risk governance, oversight, and culture. Participants develop the capability to embed operational risk management into daily decision-making and long-term operational planning.

 

Key Learning Outcomes

At the end of this training course, participants will be able to:

 

Training Methodology

This training course uses a practical, application-driven learning approach centred on real operational risk scenarios. Participants engage in facilitated discussions, applied case analysis, and structured exercises that reinforce the end-to-end process of identifying, assessing, and mitigating operational risk within organisational contexts.

Operational Risk Management & Mitigation

Who Should Attend?

This training course is ideal for professionals seeking to…

  • Operations and business unit managers
  • Risk management and governance professionals
  • Process owners and operational leaders
  • Compliance and assurance practitioners
  • Health, safety, and operational control specialists
  • Senior professionals responsible for operational performance

 

Course Outline

Day 1

The Foundations of Operational Risk Management

  • What is Risk and Operational Risk Management?
  • The Benefits of Operational Risk Management
  • The Operational Risk Management Framework
  • The 6-step Operational Risk Management Cycle
  • Enterprise Risk Management
  • Risk Identification Process
  • Risk Management Principles and Standards
  • Risk Assessment
Day 2

Risk Management Methods

  • The Challenges of Risk Management
  • Operational Risk Management in the Corporate Structure
  • Probability and Statistics for Operational Risk Management
  • Risk Modelling
  • Failure Modes and Effects
  • Risk Measurement
  • Risk Maturity Level and Risk Appetite
  • Risk Response
Day 3

Risk Governance

  • Risk Controls
  • Key Risk Indicators (KRIs)
  • Qualitative and Quantitative Risk Analysis
  • Risk Actions
  • Risk Reviews
  • Risk Governance – Three Lines of Defense
  • Risk Oversight, Documentation and Reporting
  • Project Risk Management
Day 4

Implementing Operational Risk Management

  • Overcoming the Hurdles to Risk Management
  • Risk Management Communication
  • Setting a Risk Management Vision
  • Stakeholder Ownership of Risk Management
  • Instilling a Risk Management Culture
  • International Attitudes to Risk
  • Embedding Operational Risk Management
Day 5

Integrating Risk Management into your Operations

  • Web-based Risk Management Tools
  • Integrating Risk Management into Your Operations
  • Top Tips for Successful Operational Risk Management
  • Review of Learning
  • Personal Action Planning based on Lessons Learned from Course

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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FAQs

Operational risk management helps organisations prevent disruptions caused by process failures, system weaknesses, or human error. This training course enables participants to proactively manage these risks and protect operational continuity.  

The course explains how governance structures, oversight mechanisms, and accountability support effective operational risk management. Participants learn how to align operational risk practices with organisational governance expectations.  

Yes, the training course emphasises practical methods for identifying, analysing, and mitigating operational risk. Participants apply structured techniques to real operational scenarios.  

The training course is designed for broad application across sectors. Operational risk principles covered are relevant to public, private, and regulated organisations.  

Participants gain the capability to implement structured operational risk frameworks, improve risk reporting, and strengthen organisational resilience and performance.  

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