Introduction

This Business Requirements Analysis and Technical Documentation training course is designed to equip professionals with essential skills to effectively capture, analyse, and document business requirements. It provides a structured approach to understanding stakeholder needs and translating them into precise, actionable documentation.

In today’s dynamic business environment, clarity in requirements is crucial to project success. This training course empowers participants to bridge the gap between business needs and technical teams, ensuring alignment, accuracy, and successful solution delivery.

This GLOMACS Business Requirements Analysis and Technical Documentation training course will highlight:

Key Learning Outcomes

At the end of this Business Requirements Analysis and Technical Documentation training course, you will learn to:

Training Methodology

This training course employs instructor-led sessions, real-world case discussions, group activities, and practical documentation exercises.

Business Requirements Analysis and Technical Documentation

Who Should Attend?

By sending participants to this Business Requirements Analysis and Technical Documentation training course, your organisation will:

  • Achieve greater project success through accurate requirement capture
  • Enhance collaboration between business and technical teams
  • Reduce costly rework due to misaligned expectations
  • Improve product and service quality through well-defined requirements
  • Streamline project documentation and communication flows
  • Strengthen compliance with industry and internal standards

Course Outline

Day 1

Introduction to Business Requirements Analysis

  • Understanding the role of requirements in project success
  • Types of requirements: business, stakeholder, functional, and non-functional
  • Key principles of effective requirement analysis
  • Stakeholder identification and analysis
  • Establishing a requirements framework and lifecycle
  • Overview of industry-standard BRA methodologies
  • Common pitfalls in requirements gathering
Day 2

Elicitation and Stakeholder Engagement

  • Requirement elicitation techniques (interviews, workshops, observation)
  • Facilitating productive discussions and managing expectations
  • Capturing tacit knowledge and implicit requirements
  • Questioning strategies for deeper analysis
  • Requirements documentation templates and tools
  • Dealing with conflicting stakeholder needs
  • Validating and verifying elicited requirements
Day 3

Structuring and Documenting Requirements

  • Translating business needs into technical language
  • Functional and non-functional requirements documentation
  • Use cases, user stories, and process models
  • Best practices for clarity, completeness, and testability
  • Maintaining consistency and traceability
  • Tools for managing documentation
  • Creating living documents through collaboration
Day 4

Technical Documentation and Communication

  • Introduction to technical writing principles
  • Audience analysis and documentation planning
  • Creating structured documents: SRS, BRD, user guides
  • Effective use of diagrams, visuals, and flowcharts
  • Managing documentation lifecycle and version control
  • Collaborating with technical teams and quality assurance
  • Ensuring accessibility and usability of documentation
Day 5

Integration, Validation, and Future Trends

  • Requirements management across the project lifecycle
  • Using traceability matrices and change control
  • Conducting requirements reviews and walkthroughs
  • Aligning documentation with Agile and hybrid methodologies
  • Leveraging tools like JIRA, Confluence, and Visio
  • Future trends in business analysis and documentation
  • Action planning and individual development paths

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

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