Introduction

Organisations face increasing pressure to improve productivity, enhance customer satisfaction, reduce operational costs, and maintain high levels of quality. Sustainable success requires more than isolated improvement initiatives; it demands a disciplined approach that embeds excellence into strategy, culture, and daily operations.

Operational Excellence through Lean Six Sigma training course develops practical capabilities to improve performance, reduce waste, strengthen quality, and support long-term organisational excellence.

This training course provides a comprehensive understanding of Lean Six Sigma principles and their role in achieving organisational excellence. Participants will explore how improvement methodologies, leadership commitment, and strategic alignment work together to create resilient organisations that consistently deliver superior results.

Key focus areas of this Operational Excellence through Lean Six Sigma training course include:

Key Learning Outcomes

At the end of this Operational Excellence through Lean Six Sigma training course, participants will be able to:

Training Methodology

This training course combines expert-led instruction, interactive learning, group discussions, practical exercises, applied scenarios, and real-world examples. Participants engage with organisational excellence challenges and apply Lean Six Sigma methodologies to develop practical solutions that improve performance, strengthen quality, and support long-term operational success.

Operational Excellence through Lean Six Sigma

Who Should Attend?

This Operational Excellence through Lean Six Sigma training course is designed for:

  • Operations Managers
  • Process Owners
  • Business Excellence Managers
  • Organisational Excellence Managers
  • Continuous Improvement Managers
  • Quality Managers
  • Lean Practitioners
  • Six Sigma Practitioners
  • Operational Excellence Specialists
  • Performance Improvement Managers
  • Manufacturing Engineers
  • Production Engineers
  • Project Managers
  • Team Leaders
  • Supervisors

Course Outline

Day 1

Understanding Organisational Excellence

  • What is organisational excellence?
  • Origins and development of organisational excellence
  • Common features of international Excellence Models and Awards
  • The Deming Model, Malcolm Baldrige Award and EFQM Model
  • Limitations of current models of Excellence
  • Where does Lean Six Sigma fit in?
Day 2

The Lean Six Sigma Approach

  • Origins and history
  • The ISO 18404 international standard
  • The infrastructure for implementing Lean Six Sigma
  • The place of Lean within Lean Six Sigma
  • Making Lean Six Sigma appropriate in the 21st Century
  • Business case for Lean Six Sigma
Day 3

Applying Lean Six Sigma in achieving Organisational Excellence

  • Which aspects of organisational excellence does Lean Six Sigma cover?
  • What does it not address?
  • Making Lean Six Sigma a key direction within your pursuit of organisational excellence
  • Considering the bigger picture
  • Defining the required competencies
  • Where and how to start
Day 4

Planning Improvement

  • Operational excellence as a strategic objective
  • The differences between implementing continuous and continual improvement
  • The place of project-by-project improvement
  • Lean Six Sigma in Hoshin planning
  • Standardising and documenting successful practices
  • Developing and selecting improvement solutions
  • Validating improvements
  • Planning and management for organisational excellence
  • The common errors
  • The Organisational excellence assessment process
  • What Excellence Assessors look for
Day 5

Implementation

  • Managing change
  • Integrating Lean Six Sigma into organisational culture
  • Linking process improvements to business strategy
  • Selecting and managing improvement portfolios
  • Balancing short-term fixes with long-term gains
  • Developing leadership support for improvement
  • Future trends in operational excellence
  • Action plan for post-course implementation

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FAQs

Operational Excellence through Lean Six Sigma is a structured approach to improving organisational performance by eliminating waste, reducing process variation, enhancing quality, and aligning improvement initiatives with business objectives. It combines the strengths of Lean methodology and Six Sigma principles to support sustainable operational and strategic success.

Lean Six Sigma provides organisations with practical tools and methodologies to improve efficiency, strengthen customer satisfaction, reduce costs, and improve quality outcomes. When integrated within broader excellence frameworks, it supports continuous improvement, operational consistency, and long-term organisational competitiveness.

Participants examine internationally recognised excellence frameworks, including the EFQM Model, Malcolm Baldrige Framework, and Deming philosophy. The course demonstrates how Lean Six Sigma can complement these models and contribute to achieving higher levels of organisational excellence and performance maturity.

The training explores methods for linking operational improvement initiatives with strategic objectives through approaches such as Hoshin Planning, performance management, organisational assessment, and prioritisation of improvement projects. This ensures that improvement efforts contribute directly to organisational goals.

This training course is particularly valuable for operations managers, business excellence professionals, quality managers, Lean practitioners, Six Sigma specialists, process owners, performance improvement leaders, project managers, and professionals responsible for operational performance and continuous improvement initiatives.

Participants will gain practical skills in process improvement, organisational excellence assessment, performance enhancement, change leadership, and continuous improvement implementation. These capabilities help organisations improve productivity, strengthen quality performance, reduce waste, and build a sustainable culture of operational excellence.

GRC Academy training courses are delivered in leading international business destinations, including London, Amsterdam, and Dubai. Sessions are hosted in carefully selected four- and five-star business hotels with professional meeting facilities that support focused learning, interaction, comfort, and confidentiality.

View All Training Locations

GRC Academy provides both online and in-person options for all our training courses. Participants may join interactive virtual sessions or attend scheduled courses in major international locations, allowing them to select the option that best suits their professional commitments and availability.

GRC Academy develops customised in-house training courses that address each organisation’s strategic priorities, operational environment, and workforce capability requirements. Our team works closely with clients to tailor the course content, learning outcomes, and practical emphasis.

These tailored courses are designed to strengthen organisational capability, improve team performance, and support measurable and sustainable outcomes. For customised in-house training enquiries, please contact the GRC Academy Customer Service team at [email protected]

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