Introduction

This Operational Excellence through Lean Six Sigma training course provides a comprehensive foundation in Lean Six Sigma methodologies to improve operational processes and eliminate inefficiencies. Participants will explore the integration of Lean principles with Six Sigma tools to foster a culture of continuous improvement.

This training course enables professionals to deliver value-driven results by identifying waste, enhancing quality, and reducing variability in their workflows. It is ideal for those committed to achieving world-class operational performance in their organisations.

This GLOMACS Operational Excellence through Lean Six Sigma training course will highlight:

Key Learning Outcomes

At the end of this Operational Excellence through Lean Six Sigma training course, you will learn to:

Training Methodology

This training course includes instructor-led presentations, group case discussions, and practical application of Lean Six Sigma tools to reinforce learning.

Operational Excellence through Lean Six Sigma

Who Should Attend?

By sending participants to this Operational Excellence through Lean Six Sigma training course, your organisation will:

  • Enhance operational efficiency and process reliability
  • Reduce waste, rework, and unnecessary costs
  • Drive continuous performance improvements across departments
  • Strengthen customer satisfaction and service delivery
  • Promote a culture of quality and data-based decision-making
  • Develop internal capabilities for sustained excellence

Course Outline

Day 1

Foundations of Lean and Six Sigma

  • Introduction to Lean and Six Sigma principles
  • Key differences and synergies between Lean and Six Sigma
  • Understanding value from the customer perspective
  • Overview of waste types and process variation
  • Operational excellence as a strategic objective
  • Business case for Lean Six Sigma
  • Introduction to DMAIC improvement cycle
Day 2

Define and Measure Phases

  • Problem definition and project scoping
  • Creating project charters and SIPOC diagrams
  • Voice of the Customer (VOC) analysis
  • Process mapping techniques
  • Data collection planning and execution
  • Understanding variation and baseline performance
  • Measurement system analysis and capability studies
Day 3

Analyse and Improve Phases

  • Root cause analysis using tools like 5 Whys and Fishbone diagrams
  • Pareto analysis and hypothesis testing
  • Identifying value-adding and non-value-adding activities
  • Brainstorming and creative problem-solving tools
  • Developing and selecting improvement solutions
  • Risk assessment and control planning
  • Validating improvements using pilot studies
Day 4

Control Phase and Sustaining Improvements

  • Control charts and process monitoring
  • Standardising successful practices
  • Documentation and visual controls
  • Creating control plans and audit schedules
  • Change management principles for sustainability
  • Training and empowering teams for continuous improvement
  • Celebrating wins and reinforcing accountability
Day 5

Integration and Strategic Impact

  • Integrating Lean Six Sigma into organisational culture
  • Linking process improvements to business strategy
  • Selecting and managing improvement portfolios
  • Balancing short-term fixes with long-term gains
  • Developing leadership support for improvement
  • Future trends in operational excellence
  • Action plan for post-course implementation

International Standards & Professional Alignment

Our training courses are aligned with internationally recognised professional standards and frameworks across leadership, strategy, finance, governance, risk, compliance, and audit. By integrating globally trusted models, we ensure learners develop practical, relevant, and industry-recognised capabilities.

Our trainings draw on leading international standards and professional frameworks, including ISO, ISACA, COSO, OECD, IIA, FATF, Basel, IFRS/ISSB, GRI, NIST, CPD, ILM and the OECD AI Principles. This alignment ensures consistency with global best practices across financial management, risk oversight, digital governance, sustainability, and strategic decision-making..

Designed in alignment with globally recognised professional bodies, our courses support continuous professional development, strengthen organisational capability, and provide clear pathways toward professional certifications valued worldwide.

Ready to Take the Next Step?

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